Central Iowa Case Management

Central Iowa Case Management (CICM) provides support and advocacy to people with intellectual disabilities and developmental disabilities with a focus on individual strengths and desires.

As of July 1, 2014, the Franklin, Hardin, and Story County Case Management programs have combined to form Central Iowa Case Management (CICM). CICM will continue to operate in each county through the existing local offices with the same Case Managers. CICM will provide Targeted Case Management (TCM) services to Marshall County individuals that start the service after July 1, 2014. 

CICM Board

Targeted Case Management
CICM is a state accredited Targeted Case Management provider for persons with Intellectual Disabilities, Brain Injuries, and other Developmental Disabilities. TCM is an individualized service to assist persons in planning and attaining goals to live more productive lives. The Case Manager will help an individual with the following:

  • Identifying needs and desires
  • Referring to appropriate services
  • Linking to community resources
  • Accessing and securing funding
  • Monitoring and coordinating services
  • Enhancing natural supports
  • Completing required paperwork in order to obtain and maintain services

View Case Manager Staff List

To be eligible to Targeted Case Management services, an individual must:

  • Be enrolled in Medicaid (TXIX)
  • Have a documented diagnosis (Intellectual Disability, Brain Injury, or Developmental Disability)
  • Have a need for coordination of services and supports
  • Be willing to be involved in planning and attaining goals identified plan developed by the individual and their team

How to Enroll in Targeted Case Management
Persons who reside in Franklin, Hardin, Story, or Marshall Counties interested in TCM services may initiate an application by contacting the following:

  • Franklin County referrals: Call 641-456-2128
  • Hardin and Marshall County referrals: Call 641-939-8168
  • Story County referrals: Call 515-663-2930

Or you may stop by the offices listed to the right.

Once you have a case manager, you will be the leader of a team who will discuss what services and supports you will need to reach your goals.


Central Iowa
Case Management

Contact Information

Franklin County
123 - 1st Ave. SW

PO Box 58
Hampton, Iowa 50441
P: 641-456-2128
F: 641-456-2852

Office Hours:
8:00 am - 4:30 pm
Monday - Friday

Hardin County
1201 14th Ave.
Eldora, Iowa 50627
P: 641-939-8168
F: 641-939-8247
637 S. Oak St.
PO Box 144
Iowa Falls, Iowa 50126
P: 641-648-5095
F: 641-648-5095

Story County
126 S. Kellogg Ave.
Suite 001
Ames, Iowa  




View Case Manager Staff List